Registration Terms and Process

Language School Worldwide, S.L. (LSW) is an independent agency representing the language schools which appear on its web pages. It is authorised to promote the aforementioned schools and register students on their courses.

Governing Law and Rules

The registration process will be subject to these conditions as governed by the laws of Spain, especially Law 1/2007: The Consumer and User Defence Act, passed November 16; and Law 34/2002: The Information Society and Electronic Commerce Services Act, passed July 11, 2002.

Presentation of the course and the delivery of all other contracted services will be governed by the school's own rules and the laws and customs of the country in which the course is held.

Registration Process.

a) Application.- The registration process begins when the student applies for the course by submitting the form below through this web page. It must be completed properly, as indicated in the instructions on the form. The registration application can also be made over the telephone or by "Chat", with the student giving an email address to continue the process.

The student may take out an insurance policy if he or she wishes. Insurance is compulsory if the student is a minor.

b) Provisional Confirmation.- LSW will send the student a provisional confirmation of registration by email, indicating the cost of the course and any supplemental items selected by the student. In addition, this provisional confirmation will indicate whether the student will need a visa to enter and remain in the school's country for the required period of time. In the case of telephone or "Chat" application, the provisional confirmation will include the text of these terms and also those of the related academy; after which, prior to making the payment explained in the next section, the student must reply to the provisional confirmation email with an email expressing his/her acceptance.
Provisional confirmation does not guarantee a reserved place in the course.
If the information on the web page contains any error, LSW may notify the student, who may then choose whether or not to continue the registration process.

c) Payment.- After receiving provisional confirmation, the student must pay a €300 deposit except in the following two cases:

If less than four weeks remain before the first day of the course, the student must remit full payment for the course and all supplemental items.
If a visa is needed, the student must also remit full payment for the course and all supplemental items. The school will send the student an invitation letter to the course, which is needed when applying for a visa through the consulate or embassy of the country in which the school is located.

The appropriate payment must be made within the ten calendar days after receiving provisional confirmation. LSW reserves the right to cancel the registration if payment is not made on time.
Fees for the course and all other selected items, minus the amount of the deposit, must be paid at least three weeks before the first day of the requested course. LSW will acknowledge receipt by email.
Non-payment of any sum will result in cancellation of registration.

d) Final Confirmation.- Once the deposit or full amount is paid, LSW will contact the student by email to confirm the sum received and provide final confirmation of registration.
If the reservation cannot be completed because the requested course and accommodation are unavailable, then the registration will be cancelled and any payment received will be refunded. LSW will, however, offer the student an alternative course with similar characteristics to the one requested if such a course exists.
After final confirmation the student may request changes to the parameters of the initial application. If it is possible to meet these, the first requested change will be free of charge and the second and subsequent ones will involve a price increase of €30 per change, which must be paid immediately for the change to be effective.

e) Invoice.- The student will receive the related electronic invoice at the start of the course.

Minors.

Underage students must submit written authorization from a parent or legal guardian through completion of the permission form that will arrive with the provisional confirmation. The signature on the form must be authenticated by a bank or notary, and the form must be returned to LSW's mailing address.

When the student is a minor, taking out insurance policy is compulsory.

Withdrawal and cancellation.

The student may withdraw from the course during seven working days after the "Final Confirmation" is received, providing he or she withdraws up to four weeks before the course starts. LSW will refund amounts paid in such a case.

Apart from the right to withdraw described above, the student may cancel at any time before the course begins. As a general rule, he or she will have the right to a refund of the amount paid minus the following cancellation fees:

A fee of €100 for cancellations up to and including 30 calendar days before the course starts.
A fee of €200 for cancellations less than 30 days and up to 14 calendar days before the course starts.
A fee of €500 for cancellations 14 calendar days and less before the course starts.

Cancellations on the day the course starts or during the course are not permitted. No refunds will be made for full or partial non-attendance.

If the conditions for the chosen course differ from these general rules regarding withdrawal and cancellation, the student will be informed thereof when they receive the provisional confirmation.

Withdrawals and cancellations must be made in writing.

Cancellation in the case of a visa.- In the event that cancellation is made for a course for which a visa was required for attendance and the cancellation was made after the sending of the invitation letter, the aforementioned cancellation fees to be deducted will be increased as follows:

If the student proves the refusal of the visa or if it had been obtained, his or her renunciation to the issuing body, the increase will be of €100 plus the expenses caused by it (courier service, the academy's visa processing fee).
If neither of these two are proven, the cancellation fee will be increased by €500 plus the caused expenses.

Data Protection

The student's personal data, supplied by the student as part of the registration and contracting process for the course, will be used exclusively for that purpose. To that end, this data will be kept in a file of necessary information as set forth and required by regulations affecting the protection of personal data. The student may exercise the right to access, amend, cancel, or challenge the recorded personal data at any time, free of charge.

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Last updated: 03/03/2010